Although this item is new and unopened, it has been stored at home for a long time, so there may be scratches on the outer packaging. Please refrain from purchasing if you are concerned about this. Also, please refrain from purchasing if you are looking for a perfect item or if you require the same level of packaging as a store or online retailer. I will be selling off a lot of Mermaid Melody Pichi Pichi Pitch goods ↓ #PichiPichiPitchYu I will offer a small discount for combined purchase applications.