The shoes are labeled as 28cm, but they feel small when I try them on. I think they're actually about 27cm. I only tried them on indoors and have kept them in storage unused, but I'm selling them because the size doesn't fit. ※ This is not UGG (I'm stating this to prevent any misunderstanding) These are used items, so please understand that they are non-refundable and non-returnable. We cannot accept returns, so please be aware of this before purchasing.