There are scratches and signs of wear. There are no tears or rips, and I don't put anything that would get the inside dirty in the bag, so I think the inside is clean. The photos were taken with the contents empty. Please check the photos. I think Tumi leather looks better with some wear. It can still be used extensively. It's a size that can be used for work or travel. It doesn't tire you out when you use it, so you can enjoy using it without worry. I think it's a pretty cool item. No claims and no returns, please.