I purchased this in Hawaii about 7 or 8 years ago. I used it frequently when I first bought it, but I haven't used it in the last few years and have been storing it. I liked using it, so there is a feeling of use, some pilling, and fading. There is dirt on the inside of the shoulder strap and dirt and fraying on the zipper area on the back of the bag. I took pictures of the noticeable areas, but please forgive me if I missed anything. It feels faded overall, but I think it originally had this kind of look. I have never had it cleaned. I cannot accept returns or complaints, so please purchase only if you understand. I am also listing this on other sites, so please comment before purchasing.