This is a hot sandwich maker perfectly sized for ear-shaped bread. The surface of the hot sandwich features smiling Mickeys. The design, resembling a toolbox, is very cute. The fixed plates with excellent heat conductivity allow for quick and crispy toasting, even of the bread crust. I have used it 2 or 3 times. There may be minor, inconspicuous scratches, but it's in good condition with no noticeable dirt. The finished product has a very cute Mickey design! It has been disinfected. The instruction manual and box are not included.