The item has been used for several years, so there is some wear and tear on the exterior (see photos). However, the zippers, straps, and internal structure are all in good working order, and it's still in a condition to be used for a long time. Highly recommended for those who like the Arro 20. [Features] A classic iconic model from Arc'teryx. The vertical zipper and the bird logo are impressive, making it perfect for both city use and outdoor activities. It also boasts excellent functionality, including laptop storage and hydration compatibility. [Condition] Used condition (scuffs and wrinkles, etc.), functional aspects are fully operational. To prevent replacement fraud, returns are not accepted. Thank you for your understanding. Thank you for viewing.