Boxed, with instruction manual, disinfected, and operation confirmed. Stored since new purchase. ◆ Model Number / Type / Manufacturer Panasonic Steamer Nano Care (for home use) EH-SA97, with instruction manual Choose your skin finish, plump and radiant! Authentic hot and cold facial. My wife rarely used it because she's not diligent. As the photos show, it's a beautiful item with no signs of use. Even I don't see any signs of use. Thank you for your consideration.