(JP¥550)
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Some scratches/marks
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Japan
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A business book explaining the strategy of experience value management that resonates with customers. - Title: CX Strategy: Experience Value Management that Connects with the Customer's Heart - Author: Tatsuo Tanaka - ISBN: 9784492578753 - Publisher: Toyo Keizai Inc. - Size: Approximately 15.5cm wide x 22.5cm long x 2.5cm thick No writing inside. The cover has tears and stains, and there is one fold on a page. Please check the photos.
5 months ago