One is brand new, unused, and unopened. The other was used only once. Please refrain from purchasing if you are looking for a perfect product or are very particular. We cannot accept claims, returns, or refunds. Please purchase only if you understand the above. Thank you. ⚠️The following is AI-generated text⚠️ A body massage gel with a warming effect, 100g. - Product Name: BOTANICAL HOT GEL - Contents: 100g - Made in Japan Thank you for viewing.