I purchased this for guests, but I've only used it five times. The wool mattress futon is a multi-layered pad, as they're called now, and is quite firm. I'll omit details about the futon, as those viewing this listing likely already know about them. The futon has been opened, but never used. I will ship it in the original futon bag that came with the purchase, so please be aware of that. Also, the shipment will be in two boxes. I will be using Rakuraku Mercari delivery, so after purchase, I will separately list an empty item for 1 yen, so please purchase that as well.