The item I was previously using was defective, and a new, brand-new product arrived yesterday, November 28, 2025, from the official ReFa website. I didn't have a shower head until then, so I purchased a different shower head and have been using it. Therefore, I'm offering this one at a low price. Of course, all accessories are included. Also, cancellations are not accepted after purchase. I will carefully package and ship the item. Thank you for looking.