I've used it a few times, but it looks and feels new, with no scratches. The shape is slightly trapezoidal, with a width of 29cm at the handle and 34cm at the bottom. The bottom has a gusset of 3.5cm. The handles are 32cm long. Inside, there's a pocket with a zipper and two more pockets. Please understand that when shipping, I will fold it in half as shown in photo 7 for packaging. #totebag #grove