Please understand that this item has been stored at a private residence by a non-professional. Although I haven't used it in a while, it seems to charge and function without any problems. There are some minor scratches, but they are not very noticeable. I bought it new, but I didn't use it very often. It has been stored in a drawer since then. An SD card is not included. I am not very knowledgeable about cameras, so I apologize, but I cannot accept returns or complaints.