Operation confirmed Instruction manual included relx neck warmer plus Neck Warmer Plus Warming function and EMS confirmed. Since the included USB cable is missing, a substitute USB cable will be provided. There are minor scratches and dirt, so please understand that this is a used item before purchasing. Relax Neck Warm EX10G EX10W This is a used item. There is a possibility of overlooking dirt and scratches. Please refrain from purchasing if you are sensitive to such things or if you are looking for a perfect item. It will be shipped in bubble wrap after being taken out of the box. No price reduction Massage NIPLUX NECK RELAX