I accidentally bought this recorder and had to purchase another one, so I believe this one was only used once or twice. Everything that could be cleaned, including the main body, has been washed according to the manufacturer's recommended methods. The case has also been cleaned at home. I don't see any noticeable stains or scratches, but please forgive any oversights as it has been stored at home. Please check the photos for details. I plan to ship it in as compact a state as possible.