Case not included. Playback, fast forward, and other functions have been confirmed to work on our player. (There were no malfunctions or freezes.) I believe there are no issues with viewing, but please understand that we have not checked every detail. This is a former rental item, so there are some scratches on the disc surface and recording surface. Some discs may have cracks in the hub. The jacket is slightly faded. Please refrain from purchasing if you are looking for a perfect item or are very particular about condition.