I purchased this new about three years ago. I used it about once a month at a bicycle parking area. I always stored it at home, so there are some minor scratches, but it's in relatively good condition. I have disinfected the entire product with a wet wipe and reset the dial to the initial setting of 000. Of course, the instruction manual is also included. It will be shipped via Nekopos (a Japanese delivery service). - Brand: CROPS - Model Name: URBAN STYLE - Type: Coil Cable Lock - Size: 5mm x 1800mm - Color: Gray