I purchased this last year and used it about 20 times. It didn't suit my small child, so I used something else. However, it has been stored at home and is a used item, so it is not new. Please only purchase if you understand that this is a used item. Everything in the photos is included. I will ship it in a plastic bag. ergobaby dot pattern nursing pillow, easy to use with adjustable straps. - Brand: ergobaby - Color: Gray - Design: Dot pattern - Straps: Adjustable Thank you for looking.