Purchased in December 2025, this is a brand new, authentic product. The cardboard box was opened for photography purposes only. The item has not been removed from its plastic wrapping. It will be shipped in the original, authentic Cleansui cardboard box. *Please be assured that this is a genuine product, as imitations are common. *Water filter cartridges are not included. *This item is also listed on other sites and may be removed without notice.