Purchased new and used in studios and live performances. Velcro is attached. There are noticeable scratches on the surface, but there are no issues with use. Please check the photos. Also, there is warping on the top part of the case. I don't think it will interfere with the effects pedals inside. Includes the original soft case and a strap for carrying over the shoulder. Please purchase only if you understand that there is some wear and tear. Feel free to ask any questions or leave comments.