It's likely there's a break in the wiring at the base of the cord. The power only turns on if the base is pushed in. The overall condition is clean, so it's a product that can be used without problems if repaired. The plate and other parts are clean. There is also an authentic card purchased from the official ReFa website. This is a junk item and has been stored by an individual, so please understand this before purchasing. 【Product Details】 ReFa BEAUTECH STRAIGHT IRON RE-AC02A (White) Brand: ReFa ReFa BEAUTECH Iron Type: Straight Maximum Temperature: 220 ℃ Power Consumption (W): 400.0 W Number of Attachments: 0 Specifications: Overseas use possible, Automatic power off Cord Length (m): 2.5 m For Home/Professional Use: For Home Use Color: White Weight (g): 295.0 ReFa BEAUTECH STRAIGHT IRON