This is an old model, so it's being sold as junk. As the pictures show, the keyboard is clean, and there are no cracks, chips, or noticeable scratches. The Escape key was detached, so I adjusted it with double-sided tape. It responds firmly. I used screws I had on hand for the back screws. This is a used, refurbished item, so please refrain from purchasing if you are sensitive to such things. Includes a third-party power adapter. Packaging will be recycled materials. Thank you.