The red lamp lights up, but it doesn't get warm. I bought a new one, so I'll replace the four legs with new ones. For those who can repair it, or... I think it's also good to put a warm pad and cover it with a blanket, or use a hot water bottle. I will wipe it as clean as possible, but there may be some cat hair mixed in. There are scratches from being chewed by a dog. Please refrain from price negotiations. Cat Kotatsu Yume Kotatsu (Dream Kotatsu)