This item is exclusive to Reserve stores. The tote bag has been used a few times. It hasn't been used often, so there are no scratches or stains on the outside, but the inside is prone to scratches, so there are some slight scratch marks. Please be aware of this. The shoulder bag has been used many times and shows signs of wear. The slightly white areas in the photos are due to this. Please understand. - Brand: Starbucks - Size: 30.0 x 13.0 x 26.0 cm - Material: 100% Polyester - Country of Origin: China Thank you for viewing.