Shape is distorted, with some scuffing. There is a sense of use, but it has been repaired and can still be used. Please understand that this is a used item. Before listing, I cleaned off any removable dirt and applied care cream. You can use it right away. No case included (everything in the photos is included). I will make it as compact as possible and ship it in simple packaging. Authentic item purchased from a used brand shop (see profile section).