Since this item is brand new, unopened, and unused, I am unable to handle initial defects. Please contact the manufacturer directly. LULU THE PIGGY ANIMAL PARTY PUPPET SHOW - Panda The box has been opened, but the bag is unopened. I will ship without checking the contents of the bag, so I cannot provide support for any issues. Thank you for your understanding. Shipping will be without the box, but I will include the sticker. If you need the box, I can ship it folded. Please let me know when you purchase the item. popmart Pop Mart Piglet Pig Piggy Stuffed toy Figure Animal Panda Character Mascot Mascot Character