D'Angelico Excel 59 Viola Electric Guitar with Case, Full Hollow Body I purchased this used about 3 months ago. I am a guitar novice, so I may not be able to answer specialized questions. It's in near-new condition, but please understand that it is a used item. There are some minor scratches. No returns or exchanges. ↓ The following was the explanation at the time of the used purchase ↓ The truss rod cover has been replaced with an aftermarket one. The bridge has been replaced with a Gotoh titanium bridge. The pickups are original Duncan pickups. Shipping will be in a hard case, I plan to purchase a guitar cardboard box, wrap it in bubble wrap, and put it inside. That's all. Thank you for your consideration. ※ I might not have sold it if I could have replaced the truss rod cover with a D'Angelico one! It's a beautiful item, and the sound is great.