The case may have scratches and scuffs. The disc may also have scratches. We do not inspect each item individually. If you are concerned, please purchase from sellers who list their items as "no noticeable stains" or "new." Regarding other items and shipping, Please read the product description and profile carefully, as they are detailed in my profile. If you make an immediate purchase without reading them, I will cancel the order. It is difficult to assess the degree of scratches, and there may be discrepancies in judgment between the customer and myself. I may also miss something, so I have marked the item as "has stains/scratches." Some items are in good condition, but please judge based on the photos. If you are even slightly concerned, please purchase from sellers who list their items as "no noticeable stains." Also, please note that these are used items. Please purchase only if you understand that they are used. I am a private seller, so I may miss things. Please understand. We cannot accept returns or respond to claims in any case. Thank you for your understanding.