I didn't use it much after purchasing it. I think it's in a clean condition, but it's been stored for a long time. It works without any problems. A handy type garment steamer with a 2-WAY steam function. - Brand: Panasonic - Model Name: NI-FS350-K - Color: Black - Steam Function: 2-WAY Steam - Accessories: Instruction manual - Shape: Handheld type Thank you for looking.