There are scratches from use, but it functions normally. Please refrain from purchasing if you are particularly concerned about this. The Zacuto QR Shoulder Pad is designed to fit comfortably on the shoulder, and its quick-release (QR) camera mount pad cushions the impact from the camera to the shoulder. The gel pad cushion is made of Acton polymer, which absorbs shocks and vibrations and maintains its properties even in extreme temperatures far exceeding human and human heat resistance ranges. The included QR plate is Arca-Swiss compatible. Attach it to your camera or baseplate, and slide it into the QR clamp of the shoulder pad to secure it. This allows you to easily adjust the position of the camera on the shoulder pad, ensuring balance and comfort. The QR system also allows you to quickly remove the shoulder pad and attach the camera to a tripod with a compatible QR mechanism. Thank you for viewing.