I purchased this, but I already have a similar backpack and haven't used this one. It's new with tags and unused. Although it's new, please understand that there might be slight imperfections from storage. As far as I can see, there are no noticeable scratches. I've checked the zippers, and they function perfectly. I don't smoke. I don't have any pets. Comes with a detachable organizer. Reference price: ¥20,900