There are fine scratches, stains, and dust that couldn't be removed. Operation has been confirmed, and it's in excellent condition. All included accessories are shown in the attachments, but the Dyson charging adapter is broken. I confirmed its operation, and there were no problems. I used it for 3-4 years, but after the corrugated hose on the head part broke, I stopped using it and stored it. *See photo 5* It has been cleaned, but there is still some dust that couldn't be removed. Please check the photos carefully for the condition of the product, such as fine dirt and scratches. There are no smokers in the family, and there are no pets. Please understand that this is a used item before purchasing.