It's like new. It's only been used once to run water through it, so there are no scratches or stains at all. It has been opened, but as the photos show, it's in new condition. A Combi baby bottle warmer with an 800ml capacity, in a white and orange design. - Brand: Combi - Model Name: Baby Bottle Warmer - Color: White/Orange - Accessories: Box, power cord - Capacity: 800ml Thank you for looking. Thank you.