This is a pre-customized item that was used by an adult for about 1-2 weeks. Since a cover was always used, I believe there are few scratches on the main body, but I did not apply a screen protector to the screen. I attached a jump ring myself, so there's a possibility of minor scratches from that process. (I don't see any scratches subjectively, but just in case.) I will ship it as is to avoid damaging it when removing the jump ring. The cover is a freebie.