Worn a few times for piano recitals and photoshoots. Although worn only a few times, there are many scratches as they were worn by a child. The size can be adjusted to 19.5cm with the insole. It's 20cm without the insole. They look clean from a distance. Please understand that these are used items. Black formal shoes with straps, and removable insoles. - Color: Black - Design: With straps - Sole Material: Leather - Insole: Removable Thank you for looking.