New, Unused Features: • Ergonomic 3D curve design • Low-resilience urethane foam that firmly supports the neck and shoulders • Height adjustment sheet allows for preferred height customization • Suitable for both back and side sleepers • Designed to support against straight neck • Breathable cover (generally removable and washable) Recommended for those who: • Experience neck and shoulder pain upon waking • Are concerned about straight neck • Don't know the right pillow height for themselves • Often sleep on their side