I opened and used it, but the box condition and the crayons themselves are generally clean. Please check the photos. There are three spots on the surface of the box where the color is slightly different due to a round sticker that was attached. Please check the photos. The box is not damaged. The yellow and black crayons are a little shorter from use. There are all 20 colors. Some crayon color is on the paper wrapping the crayons. Please understand that this is a used item. #SmileyCrayons