This item is a repaired and serviced defective product. The screen had scratches, so it has been polished to remove them (deep scratches remain). Operation has been confirmed, and there were no particular issues. (Battery and AC power confirmed) It has been disassembled and cleaned with detergent, so there is no dirt. The terminals have also been cleaned, so if it doesn't work, please try cleaning the cassette terminals. Software is not included. As this is an old item, basically no returns are accepted.