I purchased this new at Baby R Us, but my child isn't really into Paw Patrol... It's been in the toy box, so it hasn't been used much. There are some minor scratches from use, but I think it's in good condition. Please check the photos for details. I've confirmed that all the pieces are present after assembly. It launches without any problems! ✔︎ Includes the instruction manual (I kept it out of my child's reach, so there are no tears or folds. There is a little dirt on the back, but it shouldn't affect reading.) ✔︎ Shipping Method: I will protect it with bubble wrap, but the packaging will be simple. Returns and exchanges are not accepted. I'm also selling other children's items. Please see #sakanachildgoods