When shipping, we will reuse the original cardboard box it arrived in and repackage the item. The cardboard box was opened once for photography, but the product itself is new and unopened. We cannot be held responsible for initial defects. Please refrain from purchasing if you are concerned about the condition, as the item is stored by a private individual. Returns are not accepted to prevent product substitution. The packing slip will not be included at the time of shipping. Please read the profile before purchasing.