Although unused, there may be stains or scratches. Screen display defects are frequent in Toshiba LCD TVs. Conditions where repair is possible (does not guarantee improvement) Backlight is on, but the screen is basically dark. (In a completely dark room, the LCD screen doesn't display anything, only the backlight is on (slightly illuminated)) Sound: Audible Remote control: Operable Toshiba does not offer to replace this board when you request a repair, and the entire LCD screen will be replaced, resulting in high repair costs. Please research online for more details. Reference site: http://honey82chu.hatenablog.com/entry/2016/07/06/085344 Notes We cannot guarantee any issues such as problems or damage during replacement due to incorrect model numbers, or problems such as failure to improve symptoms after use. Please understand. Shipping method: Yu-Packet service, free shipping, with tracking number.