Twinbird Face Steamer SH2787PW Double Steam Pearl White x Pink Gold (Includes instruction manual, all accessories) I purchased this previously and found a scratch on the top of the steamer. I requested a return and exchange, and they sent a new replacement without requiring me to return the original. I have kept this as a spare and am now listing it for sale. (I confirmed the steam function as instructed at the time) For the above reasons, it has been opened but not used, however, there is one scratch. Please check the image. Care... Warmth/Moisturizing Area... Face