Thank you for visiting Ecchan's Treasure Box! When shipping, we carefully pack each item. However, if there is a problem on our end, we will offer a refund or exchange. In such cases, please contact us before leaving a review. As we ship many items, oversights can occasionally occur. Even in such cases, we will handle the situation sincerely, so please rest assured. If you have any questions, please feel free to ask in the comment section. ────────────────── Please confirm before purchasing: ・We do not accept price negotiations. ・If there is a problem with the product, please contact us via the transaction message. ・We will ship using simple packaging via Yu-Packet Post / Yu-Packet Post Mini. ・To prevent any issues, we would appreciate it if you could also read our profile.