Genuine Hisense Voice TV Remote Control ERF3B46H The outer box is not included. There are minor scratches and dirt from storage, but they are not noticeable. Overall, it gives a clean impression. Regarding the accessories, everything shown in the images is included. We will deliver the accessories exactly as pictured. Please be sure to look at the images before purchasing to confirm the current condition. Receipt and proof of purchase are not included. For products with software, we do not perform transfers, so please obtain it yourself. Due to amateur inspection, we have not been able to check fine details or parts that require disassembly. Please refrain from purchasing if you are looking for a perfect item. Warranty is not applicable due to the nature of flea market sales. TTT