This is a used item. It has been reset and is functional, but there are some issues. ・The battery is worn out. ・The bottom left of the screen is cracked, and an area about the size of the start button is not displaying. ・The touchpad doesn't work well. Panasonic Let’s Note CF-RZ4DDLBR Core M-5Y71 / Memory 8GB / M.2 SSD 128GB Windows 10 AC adapter included.