Thank you for viewing. This item is unopened, but the box has some minor scratches and stains, so it is listed as "No noticeable scratches or stains." Therefore, please refrain from purchasing if you are sensitive to such issues or are looking for a perfect item. Also, as this is an unopened item, please contact the manufacturer directly regarding initial defects. It will be wrapped in bubble wrap and shipped in a cardboard box. If you have any other questions, please feel free to ask.