I purchased this item new and tested its operation by turning it on for one day. The face still has the film attached. The AIBI Pocket Pet is white and comes with a Cloak, Ginger Cat set, and Star Light, and supports Japanese. All accessories are included, and the item has been used very little, so the condition is very good (almost new). However, this is a used item, so please understand this before purchasing. 【Details】 - Brand: AIBI (Living.AI) - Product Name: Pocket Pet - Accessories: Cloak, Ginger cat costume (box has a slight tear), Star Light, Charger stand, Neck strap and magnet holder, USB-C cable - Color: White - Language: Japanese supported - No monthly usage fees - BONUS: Matte screen protector (x4) Thank you for viewing. 【Important Notes】 ※ This product has been 100% tested and is sold as-is. No after-sales support will be provided. Please be aware of this before purchasing. ※ Returns and refunds are not accepted after purchase, so please ask any questions in the comments beforehand.