I used it once or twice and then removed it because it was too big. There is almost no deterioration, and there are no noticeable stains. There is no rust. The included support plate is also unused. One hex wrench is missing, but it is attached, so I don't think you will need to use it. Instruction manual included. The box is included, but it is damaged. Everything in the photos is included. This is a bath handrail that combines safety and ease of use. - Model Name: UST-130 - Color: Red - Accessories: Hex wrench, step correction plate - Safety Standards: SIAA certified (anti-mold treatment) Thank you for looking.