New and unused, but there are what appear to be fibers attached to the back of the turquoise. Please check the photos. Chain: Approximately 40cm (K14GF gold plating) Pendant top: Approximately 1.5cm long (including the chain hole) Pendant top: K18, Turquoise (Turquoise) is a natural stone. To prevent replacement, returns and exchanges are not accepted except for defective products. Thank you for your understanding. Feel free to comment if you have any questions. Thank you.