Philips Sonicare DiamondClean Black HX992B Electric toothbrush body Everything in the photos is included. It will be shipped wrapped in protective material as shown in the photos. This model has 5 modes and 3 intensity levels. Charging works without any problems, and the battery life feels normal. Also, I don't think there is any looseness due to deterioration of the tip shaft. The appearance, vibration intensity, and other conditions are all based on my subjective assessment. The feeling may differ depending on the buyer, so please purchase only if you accept that returns and warranties are generally not available. Thank you.